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FAQS

  • So what's with the name?
    Good question, that's what everybody asks! Not sure really, Corinne wanted a name that wasn't a stereotypical accountant-y type of name and was memorable. And no, she wasn't drinking at the time!
  • My tax is complicated, can you help?
    Yes! It probably isn't as complicated as you think, and we have many years of accounting and tax experience.
  • Are after hours appointments possible?
    Sure are! We work Saturdays and weekday nights by prior arrangement, and at no extra cost!
  • What do I need to do before coming for the first time?
    All you need to do is make a booking here! We'll send you a form to collect your personal details and go from there!
  • My tax return will be different this year, can I come to you for just one year only and then go back to completing myself?
    Absolutely! We are happy to help you out in just the one year that you need help with. You might even decide to stay with us as we make the whole process simple and easy.
  • What are your qualifications and experience?
    Both Leanne and Corinne have worked in public practice since graduating. That's over 40 years of combined experience (we're old!!) We are both Chartered Accountants and Corinne is a registered tax agent.
  • How do your fees work?
    When you are new to us, it is hard to determine what our fees will be until we know what your requirements are. We can provide an estimate for you, and may match (or better) your previous year fee if the services you require are essentially the same as the prior year.
  • How long will it take to receive my tax refund?
    The Australian Taxation Office typically issues your tax refund within 14 days of lodgement. Please remember to tell us if you need to update your bank details with us, so that there is no delay in your refund being issued.
  • Can you visit my business and help me on-site?
    Yes! In fact, we like visiting client's premises as it really helps us to understand your business better. Whatever works for you!
  • Do you do audits?
    No sorry, we don't.
  • Can you help me with my BAS?
    Sure! We are happy to teach you how to prepare and lodge it yourself, or we can lodge your prepared BAS, or we can do the whole lot!
  • Do you do bookkeeping?
    In limited circumstances, we will help with your bookkeeping needs. Please contact us to discuss.
  • Do you prepare financial statement and income returns for self managed superannuation funds (SMSFs)?
    Unfortunately, no. We can, however, still look after your personal or other entity taxation matters and then liaise with your SMSF accountant and auditor.
  • What accounting software do you recommend?
    We are familiar with most accounting software options, like MYOB, Quickbooks, Xero, Sage, Cashflow Manager and Agrimaster to name a few.  We recommend you choose one that fits your needs, industry and budget.  We are certified advisors with Xero. We are professional partners with MYOB, Quickbooks and CFM also.
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