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FAQs

So what's with the name?

Good question, that's what everybody asks! Not sure really, Corinne wanted a name that wasn't a stereotypical accountant-y type of name and was memorable. 

And no, she wasn't drinking at the time!

Are after hours appointments possible?

Sure are! We work Saturdays and weekday nights by prior arrangement, and at no extra cost!

 
My tax return will be different this year, can I come to you for just one year only and then go back to completing myself?

 

 

Absolutely! We are happy to help you out in just the one year that you need help with. You might even decide to stay with us as we make the whole process simple and easy.

How do your fees work?

 

When you are new to us, it is hard to determine what our fees will be until we know what your requirements are.  We can provide an estimate for you, and may match (or better) your previous year fee if the services you require are essentially the same as the prior year.

Can you visit my business and help me on-site?

 

Yes! In fact, we like visiting client's premises as it really helps us to understand your business better.

Whatever works for you!

 
Can you help me with my BAS?

 

 

Sure! We are happy to teach you how to prepare and lodge it yourself, or we can lodge your prepared BAS, or we can do the whole lot!

 
Do you prepare financial statement and income tax returns for self managed superannuation funds (SMSFs)?

 

 

Unfortunately, no. We can, however, still look after your personal or other entity taxation matters and then liaise with your SMSF accountant and auditor.

 
My tax is complicated, can you help?

 

 

Yes! It probably isn't as complicated as you think, and we have many years of accounting and tax experience. 

If we don't know, we will find out!

 
What do I need to do before coming for the first time?

 

We would really appreciate it if you would read our terms and conditions and privacy policy here and then sign if you agree. This will allow us to add you to our systems before meeting with you. If you have signed them before, there is no need to again, unless we request it.

 
What are your qualifications and experience?

 

Both Leanne and Corinne have worked in public practice since graduating. That's over 40 years of combined experience (we're old!!). We are both Chartered Accountants and Corinne is a registered tax agent.

How long will it take to receive my tax refund?

 

The Australian Taxation Office typically issues your tax refund within 14 days of lodgement. Please remember to tell us if you need to update your bank details with us, so that there is no delay in your refund being issued.

 
Do you do audits?

 

 

No sorry, we don't.

Are your bookkeeping fees the same as your accounting fees?

 

No, if we specifically negotiate a bookkeeping agreement with you, our hourly rate is cheaper than our regular rate.  We can also negotiate a fixed fee package once your requirements are determined.

What accounting software do you recommend?

 

We are familiar with most accounting software options, like MYOB, Quickbooks, Xero, Sage, Cashflow Manager and Agrimaster to name a few. We recommend you choose one that fits your needs, industry and budget. We are certified advisors with Xero. We are professional partners with MYOB, Quickbooks and CFM also.

LINKS

Australian Taxation Office homepage

 

Absolutely!  We are happy to help you out in just the one year that you need help with.  You might even decide to stay with us as we make the whole process simple and easy.

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Tax Practitioners Board
 

 

Yes! It probably isn't as complicated as you think, and we have many years of accounting and tax experience.  If we don't know, we will find out!

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ASIC homepage

We would really appreciate it if you would read our terms and conditions and privacy policy and then sign if you agree.  This will allow us to add you to our systems before meeting with you.  If you have signed them before, there is no need to again, unless we request it.

Logo-ASIC.jpg
Australian Business Register
- Look up an ABN here

 

Good question, that's what everybody asks.  Not sure really, Corinne wanted a name that wasn't a stereotypical accountant-y type of name and was memorable.  And no, she wasn't drinking at the time!

Logo-Govt.jpg
Xero homepage

When you are new to us, it is hard to determine what our fees will be until we know what your requirements are.  We will provide you with a price guide before seeing us or negotiate the fee.  We may also match your previous year fee if the services you require are essentially the same as the prior year.

xero circle.png
 Australian Business Register
- Resources and ABN Applications

 

Sure are! We work Saturdays and weekday nights by prior arrangement, and at no extra cost!

Logo-Govt.jpg
ASIC Connect - business names

 

Both Leanne and Corinne have worked in public practice since graduating.  That's over 40 years of combined experience (we're old!!)  We are both Chartered Accountants and Corinne is a registered tax agent.

Logo-ASIC.jpg
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